Surveillance Capitalism’s Reflexive Impression on the ArtsAs behavioral models that we as UXers put together become the most sought after commodities of the Information Age, surveillance…Nov 9, 2019Nov 9, 2019
Open Letter to Christian LandryOriginally published October 4th, 2018. Updated July 21st, 2019.Jul 21, 20191Jul 21, 20191
Intelligent Empathy: The Next Horizon of User Experience“We appreciate your patience. A customer service representative will be with you momentarily.”Jan 27, 2019Jan 27, 2019